Mackenzie Huff
Spring,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Texas Hideout Bar & Grill. Proven ability to enhance guest engagement and streamline operations, while effectively managing cash handling and multitasking in fast-paced environments. Adaptable team player committed to delivering high-quality service and fostering positive experiences.
Overview
5
5
years of professional experience
Work History
Server
Texas Hideout Bar & Grill
Spring, TX
10.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed timely order delivery while maintaining accuracy and attention to detail.
- Collaborated with kitchen staff to streamline food preparation and improve efficiency.
- Trained new servers on menu knowledge and service protocols to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Online Sales Assistant at Home
Shipping and Receiving
Anahuac, TX
05.2024 - 08.2025
- Managed online inventory systems to ensure accurate product availability and timely fulfillment.
- Assisted customers with inquiries, providing detailed product information and resolving issues efficiently.
- Collaborated with marketing team to optimize online sales strategies, enhancing user experience on website platforms.
- Analyzed sales data to identify trends, informing promotional efforts and inventory adjustments.
Front Desk Receptionist
Genesis Medical Center
Spring, TX
09.2022 - 03.2023
- Greeted and assisted patients, ensuring a welcoming environment for all visitors.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled patient appointments using electronic health record (EHR) systems to optimize clinic flow.
- Processed patient intake forms accurately, maintaining confidentiality and compliance with regulations.
Professional Dog Bather
Spoiled Mutts
Atascosa, TX
08.2021 - 01.2022
- Performed thorough cleaning and grooming of various dog breeds, ensuring comfort and safety during bathing.
- Managed bathing schedule efficiently to accommodate multiple clients while maintaining high service quality.
- Utilized specialized grooming tools and products to enhance pet hygiene and appearance effectively.
- Assisted in training new staff on best practices for dog bathing and handling techniques.
Education
High School Diploma -
Klein Oak High School
Spring, TX06.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Team collaboration
- Team member support
- Reliable and responsible
- Multitasking
- Problem-solving
- Excellent communication
- Cool under pressure
- Reliability
- Adaptable and flexible
Languages
English
Native or Bilingual
Timeline
Server
Texas Hideout Bar & Grill
10.2025 - Current
Online Sales Assistant at Home
Shipping and Receiving
05.2024 - 08.2025
Front Desk Receptionist
Genesis Medical Center
09.2022 - 03.2023
Professional Dog Bather
Spoiled Mutts
08.2021 - 01.2022
High School Diploma -
Klein Oak High School