Mackenzie Jolly
Clearwater,FL
Summary
Emerging Hospitality & Event Operations Professional prepared to bring a high standard of excellence to any role. Proven track record of enhancing event experiences through meticulous planning and innovative solutions. Known for strong team collaboration and adaptability, ensuring smooth event execution. Skilled in project management and client relations. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant – Floral & Event Operations
P2 Events and Floral Design Services, LLC DBA FauxReal Flowers
03.2026 - Current
- Managed client communications, contracts, proposals, and event records while maintaining organized systems using HoneyBook and internal databases.
- Supported event planning and marketing efforts by coordinating timelines, vendors, and logistics while creating and scheduling social media content across multiple platforms.
Paid Internship
ABC Event Planning
01.2025 - 01.2026
- Maintained highly organized documentation systems, including contracts, vendor agreements, rental records, and operational files.
- Developed and managed Excel spreadsheets and reports to track bookings, budgets, expenses, and cost allocations, while monitoring personal and event-related expenditures.
Assistant Event Coordinator
Flower Me Tampa
01.2025 - 01.2026
- Supported social media management and branding/marketing initiatives through content scheduling and creation of promotional materials and outreach communications.
- Created content for emails, newsletters, and the website regarding upcoming events.
Front Desk Receptionist
City of Clearwater
04.2022 - 04.2025
- Coordinated daily front desk operations, including facility rentals, program registrations, scheduling, and guest services for community recreation programs and events.
- Assisted residents, vendors, and program participants with registrations, inquiries, payments, and scheduling while delivering professional customer service in a fast-paced environment.
- Supported recreation staff and event operations through administrative coordination, data management, filing, and communication support.
- Handled multi-line phone communication, appointment coordination, and front desk reception responsibilities while maintaining a welcoming and professional environment.
Education
B.S. - Hospitality & Tourism Management, Secondary Major in Media/Communication Studies
Florida State University
01-2027
Skills
CRM & Event Systems: HoneyBook CRM, Google Calendar, client records, proposals, contracts
Design & Marketing: Canva, Instagram, Facebook, TikTok, LinkedIn, branding, content scheduling
Office & Reporting: Microsoft Word, PowerPoint, Excel, Google Docs, Sheets, Slides, Drive, Forms, Meet
Professional Skills: Vendor and client relations, scheduling, project management, problem-solving, organization, and team collaboration
Community Service
- Brandon Prade of Lights, Planning Committee and Social Media Engagement developer
- High 5 INC. Annual Casino Night, Planning Committee and Sponsorship/Auction Item Volunteer
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Administrative Assistant – Floral & Event Operations
P2 Events and Floral Design Services, LLC DBA FauxReal Flowers
03.2026 - Current
Paid Internship
ABC Event Planning
01.2025 - 01.2026
Assistant Event Coordinator
Flower Me Tampa
01.2025 - 01.2026
Front Desk Receptionist
City of Clearwater
04.2022 - 04.2025
B.S. - Hospitality & Tourism Management, Secondary Major in Media/Communication Studies
Florida State University