Mackenzie Lance

• Engaged with customers to understand their vehicle needs, preferences, & budget.
• Negotiated financing and pricing options via face-to-face, email and over

the phone.

• Handled all necessary paperwork and documentation for vehicle sales, ensuring accuracy and compliance with dealership policies.
• Maintained strong customer relationships through follow-up calls and emails, resulting in repeat business and referrals.
• Worked closely with the sales team to create a positive and efficient sales environment.

• Managed inventory and placed orders weekly.
• Increased sales through menu recommendations, demonstrating the ability to upsell products effectively.
• Processed payments and managed point of sales register operations with accuracy.
• Collaborated with team members to ensure smooth restaurant operations.
• Quick decision making in fast paced environments.

• Responsible for loading and unloading packages up to 75 pounds.
• Quickly resolved issues related to misdirected or damaged packages, ensuring a smooth workflow and customer satisfaction.
• Ability to stand for up to 8 hour shifts.
• Effectively managed time to meet daily performance targets and deadlines, demonstrating reliability and efficiency.