Sarah Caison
Ocean Isle Beach,NC
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
9
9
years of professional experience
Work History
Car Salesperson
Jones Ford
08.2025 - Current
- Guided customers in selecting vehicles tailored to individual needs and preferences.
- Conducted vehicle demonstrations to showcase features and performance.
- Negotiated competitive pricing and financing options, enhancing customer satisfaction during sales processes.
- Developed strong customer relationships to encourage repeat business.
- Addressed customer inquiries and resolved issues efficiently, ensuring a positive buying experience.
- Provided follow-up customer service after a car sale was completed.
Office Manager/ Accounting
Amasmoke
12.2023 - 08.2025
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities, managing orders, requisitions, stocking, and shipment receiving to ensure availability of necessary supplies.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained organized computer and physical filing systems to support efficient document retrieval and storage.
- Handled sensitive information with discretion, ensuring confidentiality of company documents and personnel records for trust and security.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Assistant Manager
Islander Surf & Resort Wear
04.2017 - 12.2023
- Supervised day-to-day operations, ensuring alignment with performance, quality, and service standards.
- Maintained clean, safe, organized store environment, enhancing overall customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Recognized outstanding employee performance and celebrated team accomplishments, boosting morale and engagement.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC06.2017
Skills
- Customer Service
- Customer Relations
- Effective communication
- Multi-tasking
- Office Administration
- Office Management
- Data Entry
- Document Management
- Billing
- Payroll Processing
- Bookkeeping
- Computer Skills
- Organizational Skills
- Problem solving
References
References available upon request.
Timeline
Car Salesperson
Jones Ford
08.2025 - Current
Office Manager/ Accounting
Amasmoke
12.2023 - 08.2025
Assistant Manager
Islander Surf & Resort Wear
04.2017 - 12.2023
High School Diploma -
West Brunswick High School