Professional Summary
Overview
Work History
Skills
Timeline

Mackenzie Liss

Fairhaven Senior Services
Whitewater
2027
years of professional experience

Detail-oriented dining services professional skilled in event coordination and multitasking. Proven ability to resolve customer complaints and maintain high sanitation standards. Eager to leverage experience to deliver memorable dining experiences and ensure guest satisfaction.

Work History

Dining Services Employee

Capri Senior Communities
  • Monitored inventory levels to assist in timely reordering of supplies and ingredients.
  • Trained new employees on dining protocols and best practices for food safety compliance.
  • Supported special events by coordinating dining arrangements and ensuring guest satisfaction.
  • Assisted in meal preparation and presentation to ensure high-quality dining experiences.
  • Maintained cleanliness and organization of dining areas to promote safety and efficiency.
  • Provided exceptional customer service while addressing resident inquiries and dietary preferences.
  • Delivered quality services while maintaining friendly and welcoming environment.

Dining Services Employee

4 Years 11 Months
Fairhaven Senior Services | 09.2021 - 08.2026
  • Implemented feedback from residents to enhance menu offerings and service quality.
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Implemented best practices and completed training on new dishes, drinks and services to optimize guest recommendations.
  • Resolved customer complaints efficiently, demonstrating strong problem-solving skills and enhancing overall satisfaction.
  • Efficiently set up tables and prepared the dining area for seamless service transitions between shifts or events.
  • Adhered to food safety guidelines, maintaining a safe environment for both employees and customers.
  • Organized special events catering, coordinating with clients to deliver customized menus and memorable experiences.
  • Trained new employees on company policies, procedures, and best practices for exceptional service delivery.
  • Maintained a clean and hygienic dining area for improved customer experience.
  • Prepared and cooked a variety of menu items according to established recipes.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Skills

Food safety
Sanitation compliance
Allergy awareness
Advanced culinary techniques
Beverage preparation
Dining area preparation
Dining room organization
Order accuracy
Event coordination
Staff training
Strong multitasking
Excellent customer service
Stress tolerance

Timeline

Dining Services Employee

Fairhaven Senior Services
09.2021 - 08.2026Read More

Dining Services Employee

Capri Senior Communities
Read More
Mackenzie Liss