Customer-Focused Professional experienced in delivering exceptional service and support. Achieved organizational efficiency through effective scheduling and office management. Committed to fulfilling customer needs and enhancing team collaboration.
Overview
6
6
years of professional experience
Work History
Office Manager
CHZ painting
Coral Springs, Florida
01.2026 - 09.2026
Managed office operations to support daily activities and team efficiency.
Oversaw inventory management for office supplies and painting materials.
Coordinated scheduling and communication between painting crews and clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Lieutenant Safety Explorer
Coral Springs Regional Institute of Public Safety
09.2020 - 01.2023
Promoted events and programs that increased community involvement.
Trained and motivated individuals to achieve self-sufficiency.
Helped implement strategic plans to reach out to the community for financial support and participation.
Implemented strategic plans to engage the community for financial support and participation.
Head Waiter
Hurricane Grill & Wings
10.2021 - 04.2022
Focused on delivering exceptional dining experiences, fostering customer relationships to drive repeat business.
Coordinated with eight front and back-of-house staff to ensure prompt service and attentive care for diners.
Provided support to restaurant staff during busy shifts. with the training and development of the restaurant staff.
Supported training and development initiatives for restaurant staff to enhance service quality.
High Pace Team Member
Dunkin Donuts
05.2021 - 10.2021
Provided customer service by addressing concerns and resolving issues efficiently.
Dedicated team member focused on mastering tasks while resolving customer concerns courteously and swiftly.
Completed all required training and supported the training of other team members.
Responded to customer inquiries about ingredients and food item availability.