Mackenzie Manning

Ongoing Position During Academic Year

• Create entertaining fondue dining experiences
• Manage multiple tables simultaneously without compromising service quality
• Serve food and beverages promptly with focused attention to customer needs
• Use POS system to place orders, manage bills, and handle complimentary items
• Collaborate with team members during shifts for efficient workflow & excellent guest experiences
• Perform opening & closing duties, ensuring the dining area was prepared for seamless transitions
• Gained comprehensive knowledge of wine and spirits through collaboration with bartender and sommelier

Ongoing Position During Academic Year

• Manage daily schedules for children to include meals, playtime, and bedtime routines
• Perform light housekeeping duties ensuring cleanliness is maintained consistently
• Resolve conflicts between siblings by employing effective problem-solving techniques
• Cultivated strong relationships with parents, ensuring open communication regarding their child's progress and needs
• Provide discipline according to parental guidelines while respecting individual child's needs
• Bathe, dress, and help with teeth brushing as part of bedtime preparation

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
• Served food and beverages promptly with focused attention to customer needs
• Provided occasional music entertainment for customers
• Collaborated with team members for efficient workflow and excellent guest experiences
• Cultivated warm relationships with regular customers
• Performed opening & closing duties, ensuring the dining area and service alley were prepared for smooth transitions
• Bussed & reset tables to keep dining room and work areas clean

Ongoing Position During Academic Breaks

• Worked well with teammates and accepted coaching from management team
• Provided excellent customer service by greeting customers and meeting quality expectations
• Worked front counter, drive-thru and other areas
• Took orders, prepared meals, and collected payments
• Kept food preparation area, equipment, and utensils clean and sanitary
• Resolved customer complaints quickly and professionally, ensuring repeat patronage
• Demonstrated strong multitasking abilities by balancing order-taking duties and food preparation, while addressing customer inquiries or concerns simultaneously

• Assisted in window treatment installations
• Laid out materials and system components to prepare for installation
• Ensured client satisfaction with high-quality installations, meticulously following guidelines and specifications
• Assisted with inventory for installation materials
• Performed thorough quality checks on installations to identify potential issues
• Operated tools according to safety standards