Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie May

Chardon,OH

Summary

My communication skills were expertly developed through frequent contact with the public. I work efficiently in hectic and fast-paced work environments. I am a hard worker who ensures the job is completed to the highest standard. I am a team player who helps others and upholds a positive attitude. I perform tasks diligently and I am quick to adapt to fluctuating situations.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Ianiros Bakery
03.2021 - Current
  • Interacted with customers and supplied the items they needed behind the counter
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Kept a neat work environment while adhering to food safety guidelines
  • Maintained a positive relationship with team members and helped them to ensure a smooth operation of services
  • Operated a cash register while ensuring transactions were accurate
  • Prepared food and stocked essential items

School Custodian

Chardon Local Schools
07.2020 - 06.2021
  • Enhanced school cleanliness by performing custodial tasks such as sweeping, mopping, vacuuming, wiping down desks and walls.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors
  • Worked together with team members to ensure tasks were being performed smoothly and efficiently
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing sinks, floors and toilets.
  • Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.

Phone Operator

Armao's Appliance Service
05.2020 - 12.2020
  • Operated the computer to order parts and other necessary supplies.
  • Communicated with customers to schedule appointments and supply them with parts.
  • Corresponded with landlords regarding payment for services.
  • Kept work space and overall store organized and clean.
  • Learned and adapted quickly to new technology and software applications.
  • Operated an online store for selling appliance parts.

Food Service Worker

Zappitellis
05.2018 - 03.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Education

Associate of Science - Criminal Justice

Lakeland Community College
Kirtland, OH
05-2027

No Degree - Police Academy

Cuyahoga Community College
Parma, Ohio
05-2026

High School Diploma -

Chardon High School
Chardon, OH
05-2020

Skills

  • Quick learner
  • Positive attitude
  • Effectively manages tasks under pressure
  • Effective communication
  • Reliability and punctuality
  • Team Oriented

Timeline

Food Service Worker

Ianiros Bakery
03.2021 - Current

School Custodian

Chardon Local Schools
07.2020 - 06.2021

Phone Operator

Armao's Appliance Service
05.2020 - 12.2020

Food Service Worker

Zappitellis
05.2018 - 03.2020

Associate of Science - Criminal Justice

Lakeland Community College

No Degree - Police Academy

Cuyahoga Community College

High School Diploma -

Chardon High School

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