Mackenzie McGrady
Indianapolis,IN
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaged and empowering work culture. Established strengths in building and maintaining relationships in a dynamic, fast-paced manufacturing environment.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Product Development Manager
Lippert
12.2022 - Current
- Weekly collaboration with OEM groups - managers, engineers, manufacturing leaders and purchasing agents.
- Directed concept design, feature definitions and production support.
- Contributed to new product development planning and execution.
Service Technician - Welder
Lippert
03.2022 - 12.2022
- Diagnosed and troubleshot problems, repairing and restoring products to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Championed a ride-along program showing production team members and engineers the details of on-site field repairs and OEM production processes.
Inventory Control Manager
Lippert
08.2020 - 12.2021
- Conducted complete warehouse inventory protocols on a monthly, quarterly and annual basis.
- Educated production teams and managers on the importance inventory fluency and material care.
- Implemented inventory software controls to improve material tracking and optimize warehouse real estate.
Plant Manager
Lippert
08.2018 - 08.2020
- Managed direction and production planning with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
- Optimized processes and reduced costs by eliminating material waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
Assistant General Manager
Lippert
01.2015 - 08.2018
- Motivated, trained and issued corrective actions to team members to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Performed weekly customer audits to ensure product performance and expectations were sustained.
Education
Bachelor of Arts - Business Administration
Alma College
Alma, MI05.2010
Skills
- Customer Relationship Management
- Manufacturing Expertise
- Microsoft Office
- R&D Leadership
- Reputation Management
- Coordinate Events
Timeline
Product Development Manager
Lippert
12.2022 - Current
Service Technician - Welder
Lippert
03.2022 - 12.2022
Inventory Control Manager
Lippert
08.2020 - 12.2021
Plant Manager
Lippert
08.2018 - 08.2020
Assistant General Manager
Lippert
01.2015 - 08.2018
Bachelor of Arts - Business Administration
Alma College