Mackenzie Murphy
HARRODSBURG,KY
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of customer service experience and cash handling. Offering exceptional communication and multitasking abilities. Dedicated to success, eager to learn more about skills and to advance professionally.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
Lawrenceburg, Kentucky
03.2024 - Current
- Stocked shelves and organized merchandise to enhance visibility.
- Operated cash registers efficiently and processed transactions accurately.
- Maintained clean and organized work areas for safety compliance.
- Collaborated with team members to ensure smooth store operations.
- Trained new associates on customer service standards and policies.
- Handled customer complaints professionally and resolved issues promptly.
- Collaborated with vendors to ensure supply chain needs were met in a timely manner.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Assisted customers with product inquiries and store navigation.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Maintained inventory accuracy through regular stock counts and updates.
- Assisted in unloading shipments and placing items in designated areas.
- Monitored product expiration dates and removed outdated items promptly.
- Provided excellent customer service by assisting shoppers with product inquiries.
- Updated product labels to reflect accurate pricing.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Palletized merchandise for easy movement to sales floor locations.
- Assisted with store displays and window dressing as needed.
Book Shelver
Anderson Public Library
Lawrenceburg, Kentucky
05.2023 - 03.2024
- Organized library materials according to classification and cataloging systems.
- Shelved returned books in designated areas to maintain order and accessibility.
- Assisted library patrons in locating books and resources within the library.
- Maintained cleanliness and organization of shelving units and reading areas.
- Collaborated with team members to improve shelving processes and efficiency.
- Participated in training new staff on proper shelving techniques and procedures.
- Conducted routine inspections of shelves to ensure proper arrangement of materials.
- Assisted with special projects such as inventory control or shelf reading initiatives .
- Maintained and updated records of books received, shelved, and checked out.
- Scanned barcodes of items being checked out to properly record transactions in database system.
- Checked for damaged or missing books on the shelves.
- Inspected returned items for damage or wear before checking them in.
- Assisted patrons in locating titles and authors.
- Sorted returned library materials by type and title.
- Processed new materials for circulation including cataloging, labeling, stamping.
- Filled requests from other libraries through interlibrary loan process.
- Identified and removed worn or outdated books and media.
Education
Home Education
Lawrenceburg, KYSkills
- Customer service
- Cash handling
- Inventory management
- Product organization
- Attention to detail
- Effective communication
- Time management
- Safety compliance
- Training new associates
- Team collaboration
- Positive attitude
- Willingness to learn
Timeline
Team Associate
Walmart
03.2024 - Current
Book Shelver
Anderson Public Library
05.2023 - 03.2024
Home Education