Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Papariella

Carnegie,PA

Summary

Energetically leveraged exceptional customer service and multitasking abilities at Primanti Bros, enhancing guest experiences by efficiently managing multiple tables and collaborating for smooth operations. Adept at cash handling and maintaining cleanliness, my proactive approach and teamwork significantly contributed to operational excellence, demonstrating a strong work ethic and reliability.

Overview

6
6
years of professional experience

Work History

Server

Primanti Bros
Bridgeville, PA
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

    • Sales

    The Sun Club
    Bridgeville, PA
    03.2021 - 08.2023

    -Sold people packages along with products. -Talked to people on the phone and in person.-Showed people how the tanning beds worked.-Did laundry.-Cleaned the store.-Count money along with cashing people out.

    Host

    Bobs Diner
    03.2019 - 03.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

    • Education

    High School Diploma - Nursing

    Community College of Allegheny County
    Pittsburgh

    Skills

    • Strong Work Ethic
    • Exceptional customer service
    • Cash Handling
    • Guest Engagement
    • Cleanliness standards
    • Safe Food Handling
    • Food Running
    • Supply Restocking
    • Allergy awareness
    • Team Player
    • Reliable and Responsible
    • Warm and Friendly
    • Adaptable and Flexible
    • Reliability
    • Multitasking Abilities
    • Cool Under Pressure
    • Excellent Communication
    • Attention to Detail
    • Teamwork and Collaboration
    • Effective Communication
    • Time Management
    • Cleaning and sanitizing
    • Organizational Skills
    • Active Listening
    • Team Collaboration
    • Ability to Lift 30 Pounds
    • Task Prioritization
    • Respectful

    Timeline

    Server

    Primanti Bros
    08.2023 - Current

    Sales

    The Sun Club
    03.2021 - 08.2023

    Host

    Bobs Diner
    03.2019 - 03.2020

    High School Diploma - Nursing

    Community College of Allegheny County

    Similar Profiles

    CREATE PROFILE
    Mackenzie Papariella