MacKenzie Peterson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Service Dispatcher
Securitas Technology
10.2021 - Current
- Answered phone calls and responded to customer emails.
- Scheduled technicians appointments according to customer needs.
- Utilized dispatch software to send technicians to customer sites to resolve their issues.
- Scheduled and organized logical routes for efficient technician schedules.
- Used software to track/order parts for service calls.
Shipping/Receiving Team Member
Northern Radiator
01.2021 - 10.2021
- Moved loads with correct and safe use of forklifts and pallet jacks.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Shipped parts through Speedee, FedEx, UPS and Truck Freight.
- Fulfilled customer orders and shipped on requested carrier.
- Unloaded trucks in Receiving and put parts away in correct areas.
- Provided quotes for sales reps for best shipping costs/ways.
Warehouse Worker
Mills Parts Center
09.2017 - 08.2020
- Consistently lifted materials weighing as much as 70 pounds.
- Completed cycle counts and monthly inventory.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Education
Associate of Arts - Generals
Ridgewater College
Willmar, MN05.2018
Skills
- Quality Assurance
- Computer Proficiency
- Critical Thinking
- Strong Multitasking
- Customer Service
- Schedule Management
Timeline
Service Dispatcher
Securitas Technology
10.2021 - Current
Shipping/Receiving Team Member
Northern Radiator
01.2021 - 10.2021
Warehouse Worker
Mills Parts Center
09.2017 - 08.2020
Associate of Arts - Generals
Ridgewater College
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