Dedicated professional with strong communication and organizational skills. Experienced in managing front desk operations and appointment scheduling, ensuring efficient clinic workflow and exceptional patient interactions.
Overview
3
3
years of professional experience
Work History
Receptionist
Michigan Surgery Specialists
Warren, MI
09.2025 - Current
Managed front desk operations, ensuring a welcoming environment for patients and visitors.
Scheduled patient appointments using electronic health record systems to optimize clinic workflow.
Answered multi-line phone system, providing accurate information and directing calls efficiently.
Processed patient intake forms while verifying insurance details for accuracy and completeness.
Cashier, Back Line, Front Line, Prep
Tropical Smoothie Cafe
Eastpointe, MI
06.2023 - 08.2025
Processed customer transactions efficiently using point-of-sale system.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of the café environment to enhance customer experience.
Assisted in training new cashiers on operational procedures and customer service standards.
Restaurant Waiter
Andary's Grill And Deli
Eastpointe, MI
02.2023 - 10.2024
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Collaborated with kitchen staff to deliver accurate and timely food orders.
Managed table settings and cleanliness to maintain high standards of restaurant presentation.
Assisted in training new waitstaff on menu items and service protocols.