I am very interested in learning new things to further my education and career I have a love for patient care and engaging with each individual patient
Mackenzie Pooser
Deltona,FL
Summary
Dedicated Medical Assistant with extensive experience at East Coast Podiatry, excelling in patient-focused care and clinical documentation. Proven ability to enhance clinic efficiency through effective patient scheduling and strong communication skills. Skilled in HIPAA compliance and vital sign monitoring, ensuring high-quality care and patient safety.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
East Coast Podiatry
- Assisted in patient intake and documentation, ensuring accurate medical records.
- Supported physicians during examinations and procedures, enhancing patient care efficiency.
- Managed appointment scheduling and follow-up communications to optimize clinic workflow.
- Educated patients on post-treatment care, promoting adherence to recovery protocols.
Medical Receptionist
Florida Health Care Plans
- Managed patient scheduling and appointment confirmations, enhancing clinic efficiency.
- Processed patient registrations and insurance verifications, ensuring accurate data collection.
- Assisted healthcare providers by preparing charts and maintaining organized medical records.
- Communicated effectively with patients regarding inquiries, appointment details, and billing information.
Medical Assistant
Upperline Health
2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
High School Diploma -
Atlantic High School
Port Orange, FL05-2024
Medical Assistant - Medical Assistant
Florida Technical College
DeLand, FL04-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Electronic medical records
- Specimens collection and processing
- Medical procedures
Interests
Timeline
Medical Assistant
East Coast Podiatry
Medical Receptionist
Florida Health Care Plans
Medical Assistant
Upperline Health
2025 - Current
High School Diploma -
Atlantic High School
Medical Assistant - Medical Assistant
Florida Technical College