Summary
Overview
Work History
Timeline
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Mackenzie Robinson

Winter Garden,FL

Summary

With 5+ years of work experience, I have become very passionate and proud of the role I play making fairytales come to life, helping dreams come true, and creating magical memories for Guest.

Overview

4
4
years of professional experience

Work History

Seater

Walt Disney World Company
01.2024 - Current
  • Recognized over 100 times by Cast Members, Leadership, and our traveling guest
  • Welcomed an average of 3,000 guest a day from both the United States and around the world in a themed Beauty and the Beast concept
  • Exemplified the global Disney brand by consistently displaying 5 keys ( Safety, Courtesy, Inclusion, Show, and Efficiency)
  • Provided an excellent and safe environment for our traveling Guest

Hostess

Urban Egg, A Daytime Eatery
10.2022 - 11.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Assisted in preparing the restaurant in opening and closing by preparing tables, sterilizing menus, and setting up server rotation
  • Managed a waitlist with an average of 130 parties with 32 tables
  • Resolved guest complaints or issues that mostly involved wait times and party sizes

Shift Leader

Taco Bell
07.2020 - 09.2022
  • Maintained a positive working relationship with staff by listening to suggestions on how to make the workplace better
  • Inspected food preparation areas to ensure the proper heat requirements for food safety
  • Prepared the restaurant for opening and closing by counting the safe and putting the correct amount of change in the registers

Timeline

Seater

Walt Disney World Company
01.2024 - Current

Hostess

Urban Egg, A Daytime Eatery
10.2022 - 11.2023

Shift Leader

Taco Bell
07.2020 - 09.2022

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Mackenzie Robinson