Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Silance

Scott

Summary

Versatile professional known for strong problem-solving and communication abilities. Experience in various roles has fostered a commitment to enhancing customer satisfaction and operational efficiency. Ready to leverage skills to drive impactful results.

Overview

5
5
years of professional experience

Work History

Digital Personal Shopper

Walmart
Van Wert
07.2025 - Current
  • Engaged customers in conversation to accurately identify needs and tailor shopping experiences.
  • Leveraged thorough understanding of store policies and promotional offers to assist shoppers effectively.
  • Collaborated with team members to achieve timely order fulfillment and enhance customer satisfaction.
  • Reduced process lags by training employees on best practices and protocols.

Sweeper

Quick Change Oil & Lube Center
Van Wert
06.2021 - 08.2025
  • Vacuumed vehicle interiors to improve cleanliness and enhance customer satisfaction.
  • Inspected vehicles for damages and reported findings to management promptly.
  • Installed new windshield wipers to ensure optimal visibility.
  • Monitored and adjusted tire pressure levels to ensure vehicle safety and performance.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.

Housekeeper

Van Wert Manor
Van Wert
08.2024 - 10.2024
  • Cleaned resident rooms and common areas daily to ensure a welcoming environment.
  • Addressed guest requests for housekeeping needs promptly to ensure satisfaction.
  • Interacted with clients and guests to enhance their experience during daily housekeeping tasks.
  • Maintained inventory of cleaning products and linens through regular restocking.
  • Followed safety protocols to ensure a safe and clean workspace for all staff.

Education

High School Diploma -

Wayne Trace High School
Haviland, OH
05-2025

Medical Imaging

Indiana University Fort Wayne
Fort Wayne, IN

Skills

  • Product knowledge
  • Customer service
  • Effective communication
  • Team collaboration
  • Time management
  • Problem solving
  • Multitasking Abilities

Timeline

Digital Personal Shopper

Walmart
07.2025 - Current

Housekeeper

Van Wert Manor
08.2024 - 10.2024

Sweeper

Quick Change Oil & Lube Center
06.2021 - 08.2025

High School Diploma -

Wayne Trace High School

Medical Imaging

Indiana University Fort Wayne
Mackenzie Silance