MACKENZIE STOKES
Georgetown,TX
Summary
Ambitious and hard-working student eager to start her professional career journey. Possesses a diverse, well-rounded, skill set with fundamental knowledge of medical terminology, healthcare policies, and patient care values. Works well in fast-paced environments and alongside others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
Cedar Park, TX
11.2021 - 07.2022
- Conducted on-site training for baristas in proper brewing techniques and customer service etiquette.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Developed detailed lesson plans to ensure consistent delivery of training materials.
Barista
Starbucks
Cedar Park, TX
06.2020 - 11.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Associate of Science in Pre-Health Sciences -
Austin Community College
12-2022
High School Diploma -
Rouse High School
05.2021
Texas Tech University
Lubbock, TXSkills
- Leadership experience
- Cultural competence
- Punctuality
- Detail-oriented
- Adaptability
- Professionalism
- Critical thinking
- Empathy
- Teamwork
- Experience with MS Office applications, including Word, Excel, Outlook, and PowerPoint
Accomplishments
- Earned Associate of Science at 19 years old
- President's Honor List: Fall 2023
- Completed Certified Nurse Aide (CNA) course
Certification
Basic Life Support (BLS) certified by the American Heart Association
Volunteer Experience
Texas Humane Heroes 11/2018-02/2020
- Animal shelter volunteer, provided food and water to animals, walked animals, and aided in sanitation measures
Open My World Therapeutic 01/2020-01/2020
- Volunteer at a horse-riding center for those with disabilities, cleaned horse cages, racked hay, and assisted in basic horse maintenance
The Legacy at Crystal Falls 09/2019-01/2020
- Volunteer at a senior living facility, organized arts and crafts activities and made meaningful connections with residents
Brighter Days Food Pantry 10/2019-12/2019
- Unloaded and organized food donations, assisted customers in shopping
Timeline
Barista Trainer
Starbucks
11.2021 - 07.2022
Barista
Starbucks
06.2020 - 11.2021
Associate of Science in Pre-Health Sciences -
Austin Community College
High School Diploma -
Rouse High School
Texas Tech University