Mackenzie Wray
Waukesha,WI
Summary
Driven Legal Assistant with over 3 years of experience in Personal Injury law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Personal Injury law.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Habush Habush & Rottier
08.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Legal Secretary
Kalfus & Nachman
05.2022 - 08.2024
- Provided clients with updates to their case & resolved any concerns.
- Obtained medical records, bills, and other relevant information needed for our client's case to progress.
- Contacted medical providers for balances and subrogation companies for liens.
- Negotiated liens and medical bills in order to get a reduction.
- Prepared settlement statements.
Intake Specialist
Kalfus & Nachman
07.2021 - 05.2022
- Gathered information from potential client's to input into Needles Neos software and signed them up accordingly.
- Answered phone calls from clients, insurance adjusters, and healthcare providers.
- Utilized Needles Neos to determine which party the caller would need to speak to.
Licensed Customer Service Representative
GEICO
12.2018 - 07.2021
- Responded to customers' requests for products, services and company information.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Collaborated with team members for efficient problem-solving and optimal customer service delivery.
Education
Certificate of Esthetics -
Chrysm Institute of Esthetics
Virginia Beach, VA09-2018
High School Diploma -
Kempsville High School
Virginia Beach, VA06-2016
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
Languages
English
Native or Bilingual
Timeline
Legal Assistant
Habush Habush & Rottier
08.2024 - Current
Legal Secretary
Kalfus & Nachman
05.2022 - 08.2024
Intake Specialist
Kalfus & Nachman
07.2021 - 05.2022
Licensed Customer Service Representative
GEICO
12.2018 - 07.2021
Certificate of Esthetics -
Chrysm Institute of Esthetics
High School Diploma -
Kempsville High School
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