Mackenzie Linot
Progressive Insurance
Maitland
3
years of professional experience
Work History
Qualified Substitute (Claims Admin Support)
3 Months- As a Claims Admin Support Specialist, I was selected for the FAST Qualified Sub rotation program. This program is a competitive development opportunity for those with strong attention to detail, professionalism, and leadership potential. Assisted with process training, claim reviews, and workflow support, collaborating with multiple departments to ensure accuracy, compliance, and timely completion of claims. Strengthened ability to manage competing priorities and support professionals in fast-paced, deadline-driven environment.
Claims Administrative Support Specialist
10 Months- As a Claims Administrative Support Specialist, I support representatives handling injury and litigation-related claims by managing claim files, coordinating communications, maintaining detailed records, and ensuring the timely completion of administrative tasks. I regularly work with legal and claims documentation, support workflow management, and serve as a resource to representatives navigating complex claim processes and deadlines. Additionally, I support pre-trial litigation processes by scheduling ATC and coordinating claim reviews for House Counsel, helping ensure cases are thoroughly evaluated and prepared before trial.
Emergency Dispatcher /Team Coordinator
1 Year 11 Months- As an Emergency Dispatcher, I provided administrative and case coordination support by managing schedules, tracking legal documentation, and facilitating confidential communication among insurance adjusters, contractors, and internal team members to ensure seamless operations. Maintained accurate records and ensured timely processing of case-related information, serving as primary point of contact for incoming communications to foster effective collaboration.
Education
Bachelor of Science - Management And Organizational Leadership
Associate of Arts - Business Administration
High School
Timeline
Qualified Substitute (Claims Admin Support)
Progressive Insurance
05.2026 - CurrentRead More
Claims Administrative Support Specialist
Progressive Insurance Company
07.2025 - 05.2026Read More
Emergency Dispatcher /Team Coordinator
Dreyer’s DKI
01.2024 - 12.2025Read More
F.W. Buchholz High School
High School
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Seminole State College
Bachelor of Science from Management And Organizational Leadership
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Santa Fe College
Associate of Arts from Business Administration
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