Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mackey Ntumba Neema Gracia

Sykesville,MD

Summary

Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Skilled in processing transactions accurately and maintaining organized displays, contributing to a seamless shopping experience. Strong leadership qualities and commitment to workplace safety.

Overview

6
6
years of professional experience

Work History

Sales Associate

Walmart
Randallstown, MD
10.2022 - 08.2023
  • Assisted customers in locating products and providing recommendations based on individual needs.
  • Processed sales transactions accurately while ensuring compliance with company policies.
  • Maintained organized product displays to enhance customer experience and visibility of promotions.
  • Responded to customer inquiries and resolved issues to maintain high satisfaction levels.

Line Leader

Menasha Packaging Company
Champaign, IL
05.2017 - 12.2021
  • Led daily team briefings to align production goals and address immediate operational challenges.
  • Monitored workflow efficiency and implemented adjustments to enhance productivity on the production line.
  • Facilitated cross-functional collaboration between departments to streamline processes and reduce bottlenecks.
  • Conducted regular safety audits to ensure compliance with company policies and regulatory standards.
  • Coordinated resource allocation to maximize equipment utilization and minimize downtime during production runs.

Education

High School Diploma -

Nyota
LIkasi (Drcongo)
07.2012

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Workplace safety
  • Relationship building

Languages

French
Native or Bilingual

Timeline

Sales Associate

Walmart
10.2022 - 08.2023

Line Leader

Menasha Packaging Company
05.2017 - 12.2021

High School Diploma -

Nyota