Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackhelin Braylock

Mableton,GA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Veterinary Assistant/Kennel Technician

Weiuca Animal Clinic
12.2022 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Dog Walker/Private Dog Sitter

Rover
04.2021 - Current
  • Provided dogs with exercise and fresh air to promote dog health.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Gave animals proper attention to promote secure environment in owner's absence.

Front Desk Receptionists

Camp Run A Mutt
02.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Land Surveyor

McClung Surveying
03.2021 - 09.2021
  • Measured and marked property lines and key topographic features.
  • Performed field calculations to complete assessments.
  • Set up precise measurement and control equipment.
  • Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
  • Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.

88M Motor Transport Operator/Human Resources Assistant

U.S. Army Active Duty
09.2018 - 02.2021
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected truck for defects and safe operating condition before, during and after trips.

88M Motor Transport Operator

Wisconsin Army National Guard
10.2013 - 09.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Monitored and managed fuel consumption and expenses for management reporting.

Assistant Varsity Wrestling Coach

Cedarburg High School
10.2016 - 03.2017
  • Diagnosed player strengths and deficiencies and prescribed corrective action.
  • Encouraged proper team conduct on trips and during contests.
  • Assisted head coach as directed.
  • Assisted head coach by overseeing practice warmups, conditioning and daily exercises while modeling technique.
  • Individually coached struggling players to help boost confidence and meet personal goals.
  • Educated individuals on importance of proper nutritional and sleep habits, demonstrating impact on physical performance.

Delivery Driver

ICM Corporation
12.2017 - 09.2018
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

Bachelor of Science - Business Sport And Entertainment Management

Concordia University Wisconsin
Mequon, WI
12.2020

Skills

  • Care Monitoring
  • Behavior Observation
  • Prevention Techniques
  • Dependable and Cooperative
  • Corrective Actions
  • Complex Problem-Solving
  • Team Member Motivation
  • Operational Efficiency and Safety
  • Operational Excellence
  • Documentation
  • Adapt to Diverse Groups

Timeline

Veterinary Assistant/Kennel Technician

Weiuca Animal Clinic
12.2022 - Current

Front Desk Receptionists

Camp Run A Mutt
02.2022 - 03.2023

Dog Walker/Private Dog Sitter

Rover
04.2021 - Current

Land Surveyor

McClung Surveying
03.2021 - 09.2021

88M Motor Transport Operator/Human Resources Assistant

U.S. Army Active Duty
09.2018 - 02.2021

Delivery Driver

ICM Corporation
12.2017 - 09.2018

Assistant Varsity Wrestling Coach

Cedarburg High School
10.2016 - 03.2017

88M Motor Transport Operator

Wisconsin Army National Guard
10.2013 - 09.2018

Bachelor of Science - Business Sport And Entertainment Management

Concordia University Wisconsin
Mackhelin Braylock