Mackinsey Caldwell
Paintsville,KY
Summary
Proven professional with experience at Mountain Comprehensive Care, adept in client transportation and fostering teamwork. Excelled in roles requiring critical thinking and confidentiality, enhancing organizational efficiency. Demonstrated exceptional support services and office equipment maintenance skills, achieving high customer satisfaction. Responsible and reliable support staff manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. Skilled at providing direct support in word processing, data entry and filing documents. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Staff
Mountain Comprehensive Care
06.2023 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Cashier
Arby's Restaurant
09.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Johnson Centeral High School
Paintsville, KY05.2022
Skills
- Telephone assistance
- Support Services
- Client Transportation
- Office Equipment Maintenance
- Documentation
- Critical Thinking
- Confidentiality and Data Protection
- Fast Learner
- Teamwork and Collaboration
- Organizational Skills
Certification
- Certified Phlebotomist Technichan - June 14, 2024- June 14, 2026
Timeline
Support Staff
Mountain Comprehensive Care
06.2023 - Current
Cashier
Arby's Restaurant
09.2021 - 05.2023
High School Diploma -
Johnson Centeral High School