Macmillan Ngwenya
Indianapolis,IN
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Sales Associate
Nomathemba Siphambili
Gwanda, Zimbabwe
12.2021 - 12.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assessed customer needs to provide assistance and information on product features.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
Education
High School Diploma -
Mtshabezi High School
Zimbabwe01-2021
Skills
- Product Sales
- Payment Processing
- Sales Development
- Order Processing
- Customer Needs Assessment
- Time Management
- Cash Handling
- Problem-Solving
- Market research and analysis
- Positive and professional
Affiliations
- Football
- Basketball
Languages
Ndebele
Native/ Bilingual
English
Professional
Timeline
Sales Associate
Nomathemba Siphambili
12.2021 - 12.2022
High School Diploma -
Mtshabezi High School
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