Macray Hall
Coldwater,MS
Summary
Professional driver with strong expertise in vehicle recovery and roadside assistance. Skilled in operating variety of tow trucks and ensuring safe, efficient vehicle transport. Known for reliability, adaptability, and effective communication within team environments. Adept at problem-solving under pressure and delivering high-quality service to meet customer needs.
Overview
10
10
years of professional experience
Work History
Tow Truck Operator
Marion Towing & Recovery
Memphis, TN
01.2024 - Current
- Operated tow trucks to retrieve disabled vehicles safely and efficiently.
- Performed vehicle inspections to ensure compliance with safety regulations.
- Assisted customers with vehicle recovery and provided on-site support.
- Coordinated with dispatch for timely response to service calls.
- Trained new operators on safe towing procedures and equipment usage.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
Haul Hazmat/Gas
Cousin's Oil Company
Holly Springs, MS
02.2023 - 01.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Transport Hazmat Materials
- Load and unload Hazmat to and from tanker
Tow Truck Operator
Davenport/ Tow Pro
Memphis, TN
12.2022 - 02.2023
- Maintained accurate records of tows and services performed.
- Mentored junior staff in customer service best practices and problem resolution skills.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Hazmat Tanker Driver
Cousin's Oil Company
Holly Springs, MS
12.2021 - 11.2022
- Operated specialized hazmat tanker vehicles in compliance with federal and state regulations.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Managed hazardous materials transportation, adhering to strict safety protocols and guidelines.
- Collaborated with logistics teams to optimize delivery schedules and routes for efficiency.
- Trained new drivers on safety procedures and best practices for hazmat transport.
Dozer Operator
Memphis Stone & Gravel
Arlington, TN
07.2018 - 12.2021
- Operated dozer to efficiently grade and level surfaces for construction projects.
- Ensured compliance with safety protocols while performing heavy machinery operations.
- Collaborated with site supervisors to optimize workflow and project timelines.
- Conducted routine maintenance checks on dozer to minimize downtime and enhance performance.
Log Truck Driver
Jason Fly Logging
Memphis, TN
04.2017 - 07.2018
- Operated log truck safely to transport timber to designated locations.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Secured loads properly using chains or other restraints, significantly reducing risk of accidents due to shifting cargo during transit.
- Transport all equipment on lowboy from various jobsites.
Forklift Operator
Cargill
Byhalia, MS
12.2015 - 04.2017
- Operated forklift to transport materials efficiently between warehouse and production areas.
- Conducted routine safety checks on equipment to ensure optimal performance and compliance with safety protocols.
- Maintained proper housekeeping in work area.
- Operator auto packer that filled bags up with feed.
Education
High School Diploma -
Olive Branch High School
Olive Branch, MSSkills
- Flatbed truck expertise
- Recovering vehicles
- Vehicle inspection
- Assisting customers
- Winch operation
- Heavy equipment operation
- Vehicle recovery
- Load securing
- Accident scene management
- Vehicle maintenance and repair
- Roadside assistance
Timeline
Tow Truck Operator
Marion Towing & Recovery
01.2024 - Current
Haul Hazmat/Gas
Cousin's Oil Company
02.2023 - 01.2024
Tow Truck Operator
Davenport/ Tow Pro
12.2022 - 02.2023
Hazmat Tanker Driver
Cousin's Oil Company
12.2021 - 11.2022
Dozer Operator
Memphis Stone & Gravel
07.2018 - 12.2021
Log Truck Driver
Jason Fly Logging
04.2017 - 07.2018
Forklift Operator
Cargill
12.2015 - 04.2017
High School Diploma -
Olive Branch High School