Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy George

Fredericksburg,VA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Tito's Diner. Proven ability to enhance guest experiences through attentive service and effective complaint resolution. Expertise in cash handling and maintaining cleanliness standards, ensuring a welcoming environment in high-volume dining settings.

Overview

9
9
years of professional experience

Work History

Server

Tito's Diner
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Prep Cook

Cracker Barrell
08.2021 - 12.2024
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Server

Cracker Barrell
08.2020 - 07.2021
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Country Cookin
02.2017 - 06.2020
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

James Monroe High School
Fredericksburg, VA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Table bussing
  • Food safety practices

Timeline

Server

Tito's Diner
08.2022 - Current

Prep Cook

Cracker Barrell
08.2021 - 12.2024

Server

Cracker Barrell
08.2020 - 07.2021

Server

Country Cookin
02.2017 - 06.2020

High School Diploma -

James Monroe High School

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