Macy Heath
Minneapolis,MN
Summary
Motivated server with 6+ years of experience. Engaging personality with flexible approaches Upbeat, hardworking and skilled in anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Server
Minnetonka Drive In
Navarre
05.2017 - 08.2023
- Greeted 200+ customers and maintained relationships with regulars.
- Assisted customers with placing orders. by explaining 50+ menu items, and suggested appropriate alternatives for food allergies and dietary restrictions.
- Took $1,000's in credit card, cash, and gift card payments.
- Prepared 300+ beverages and filled food orders daily
- Kept areas clean and tidy by collecting used items and trash and wiping up spills regularly.
- Kept registers up to date by following proper billing, payment processing, and cash management procedures.
Line Cook
Panera Bread
Chanhassen
09.2021 - 03.2022
- Warmly greeted 100's of customers daily and aided them in placing order.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Restocked all food items to ensure that cooks had all ingredients they needed for service throughout shifts.
- Ensured that food handling, cleaning, and sanitation protocols were followed to guarantee that staff and customers were safe.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business according to recipes, portioning and waste management guidelines.
- Plated and presented all dishes to match established restaurant standards.
Barista
Caribou Coffee
Mound
09.2020 - 07.2021
- Developed abilities to remember customer names, greeting them into a warming and upbeat environment.
- Cleaned counters, machines, utensils, and seating areas every day.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Some College (No Degree) - Marketing And International Business
University of Minnesota
Minneapolis, MN 09.2022 - Current
High School -
Minnetonka High School
Minnetonka, MN 09.2018 - 06.2022
Skills
- Tableside service
- Food preparation and safety
- Food running
- Maintaining store appearance
- Cash drawer management
- Credit card processing
Languages
Spanish
Full Professional
Timeline
Some College (No Degree) - Marketing And International Business
University of Minnesota
09.2022 - Current
Line Cook
Panera Bread
09.2021 - 03.2022
Barista
Caribou Coffee
09.2020 - 07.2021
High School -
Minnetonka High School
09.2018 - 06.2022
Server
Minnetonka Drive In
05.2017 - 08.2023