Macy Lucaj
Bazonzoes
West Bloomfield,MI
7
years of professional experience
Energetic and results-driven professional with a proven track record of success in service and retail industries. Successful working in fast-paced, high-sale environments and a proactive team member committed to upholding efficient service and a productive, positive workspace. Expert at cultivating deep client trust to secure and manage high-value projects.
Work History
Receptionist
3 Years 10 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Thrive in high volume sales environment with demonstrated exceptional interpersonal skills
Custom Art Framer
2 Years 11 Months- Mentored junior framers by sharing knowledge in framing techniques, materials, and best practices for quality results.
- Cultivated deep client trust by securing and managing high-value custom projects
- Solved complex design challenges using problem-solving skills to create new solutions
- Built strong relationships with clients by consistently delivering exceptional service, addressing any client issues promptly, and offering expert advice on framing options.
- Streamlined production process for more efficient turnaround times
Education
High School Diploma
Skills
Organization skills
Time management
Customer/Client relations
Efficient and concise
“Team-player”- work well with and in support of coworkers
Needs-based and consultative sales
Accomplishments
- Utilized product knowledge to cross/up-sell
- Successfully drove department revenue with consultive client sales
- Client retention
Timeline
Receptionist
Bazonzoes
10.2022 - CurrentRead More
Custom Art Framer
Micheals
11.2019 - 10.2022Read More
Mission Hills Highschool
High School Diploma
Read More