Macy Lowe
Gilbert,AZ
Summary
Dedicated Server with expertise in table service, order entry, and cash handling. Skilled in creating positive dining experiences through attentive guest interactions and efficient service operations. Experienced in managing diverse tables while maintaining cleanliness and accuracy in order processing. Committed to enhancing guest satisfaction and fostering loyalty in fast-paced restaurant environments.
Overview
9
9
years of professional experience
Work History
Server
Blue 32 Bar & Grill
Mesa, AZ
09.2024 - 10.2026
- Delivered exceptional customer service to enhance guest satisfaction.
- Delivered meals and drinks while checking guest preferences.
- Ensured accurate entry of food and beverage orders through POS system to facilitate service efficiency.
- Processed payments and closed guest checks at end of service.
- Managed beverage supply levels and cleared tables to improve dining experience.
- Maintained clean sections and followed Blue 32 Bar & Grill standards
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host/Server
Applebees
Spokane Valley, Washington
09.2022 - 08.2024
- Welcomed guests with a warm smile and guided them to their tables
- Seated guests promptly, ensuring optimal flow and comfort in dining area
- Recorded customer orders accurately, facilitating timely and correct meal preparation
- Provided menu recommendations and answered questions to enhance dining experience
- Engaged with guests, enhancing their dining experience and encouraging repeat visits
- Interacted positively with guests, resolving concerns promptly to ensure satisfaction
- Monitored and maintained cleanliness of tables and dining area throughout shifts
- Cleared and reset tables efficiently to prepare for incoming guests
Crew Member/Cake Decorator
Baskin Robbins Ice Cream
Clarkston, Washington
02.2018 - 08.2022
- Decorated cakes with creativity, ensuring visual appeal and customer satisfaction.
- Designed custom cake decorations based on customer requests and seasonal themes.
- Engaged with customers to determine preferences and suggest popular flavors, increasing repeat visits.
- Served ice cream to customers at the counter, enhancing customer satisfaction. to customers, providing friendly and efficient service.
- Maintained clean workspace and adhered to health and safety standards, ensuring compliance and customer safety.
- Organized supplies and equipment to ensure efficient workflow and cleanliness.
- Communicated effectively with team members to coordinate tasks and improve service.
- Collaborated with colleagues to ensure smooth operations during peak hours.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Spokane Valley, WA04-2024
High School Diploma -
Clarkston High School
Clarkston, WA06-2022
Skills
- Table service
- Order entry
- POS systems
- Cash handling
- Dining area setup
- Customer service
Timeline
Server
Blue 32 Bar & Grill
09.2024 - 10.2026
Host/Server
Applebees
09.2022 - 08.2024
Crew Member/Cake Decorator
Baskin Robbins Ice Cream
02.2018 - 08.2022
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
Clarkston High School