Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Macy Mohrlock

Vista,CA

Summary

Dynamic hospitality management professional recognized for exceptional productivity and efficiency in delivering outstanding guest experiences. Expertise in customer service, conflict resolution, and time management complements strong communication and teamwork skills. Proven ability to thrive in fast-paced environments while ensuring seamless operations and guest satisfaction. Aiming to leverage these competencies to drive success in a challenging hospitality role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Hostess

Seasons 52
San Diego, CA
05.2024 - 10.2024
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.

Retail Sales Associate

Platos's Closet
San Diego, CA
06.2023 - 04.2024
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Greeted customers upon entering the store and provided assistance.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Personal Coach

Self-employeed
San Diego, CA
06.2022 - 06.2024
  • Built and established relationships with members and guests to help in pursuit of fitness goals.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Established trusting relationships with clients by providing professional advice in an understanding manner.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.

Education

Some College (No Degree) - Public Health Education

California State University, Northridge
Long Beach, CA

Health Education

Palomar College
San Marcos, CA

Skills

  • Relationship building
  • Healthcare
  • Point-of-sale system
  • Member correspondence
  • Goal oriented
  • Patience and tolerance
  • Customer service
  • Sales strategy

Accomplishments

  • Played Division One softball
  • Trained with professional athletes
  • gave lessons to children wanting to grow in in softball

Certification

  • BLS - certified
  • CNA- certified nursing assistant
  • CPR- certified

Affiliations

  • Involved in sports and fitness entire life

Timeline

Head Hostess

Seasons 52
05.2024 - 10.2024

Retail Sales Associate

Platos's Closet
06.2023 - 04.2024

Personal Coach

Self-employeed
06.2022 - 06.2024

Some College (No Degree) - Public Health Education

California State University, Northridge

Health Education

Palomar College

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Macy Mohrlock