Macy Warren
Waxahachie,TX
Summary
Dynamic sales professional with over three years of high-volume customer-facing experience, consistently exceeding sales goals through strategic upselling and relationship building. Expertise in identifying customer needs and overcoming objections has resulted in significant increases in average transaction value. A competitive, goal-oriented mindset drives a passion for revenue growth and success in entry-level sales roles. Committed to delivering personalized customer engagement that fosters loyalty and enhances overall client satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Chili's Bar & Grill
Granbury, TX, USA
07.2022 - Current
- Consistently exceed individual sales targets through strategic upselling of food, beverages, and promotional items
- Increase average ticket sales by recommending add-ons and premium options tailored to customer preferences
- Build strong customer relationships to encourage repeat business and brand loyalty
- Operate effectively in a fast-paced, high-volume sales environment
- Utilize persuasive communication and product knowledge to influence purchasing decisions
- Process POS transactions accurately while managing multiple customer interactions simultaneously
Education
Bachelor of Business Administration - Marketing
Tarleton State University
Skills
- Strong Verbal Communication
- Customer Relationship Management
- Sales & Revenue Generation
- Upselling & Cross-Selling
- Objection Handling
- Negotiation Basics
- Strong work ethic
- Microsoft Excel & PowerPoint
- Time Management
Leadership Experience
Volunteer, Big Brothers Big Sisters, Mentor youth through consistent relationship-building and positive guidance, Demonstrate leadership, communication, and community engagement skills
Timeline
Server
Chili's Bar & Grill
07.2022 - Current
Bachelor of Business Administration - Marketing
Tarleton State University