Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madajah Jones

Summary

Dedicated Pharmacy Technician highly trained in securely and efficiently processing high-volume orders in a retail setting. Effortlessly balance customer and pharmacy needs with organized approach and good multitasking abilities. Focused on delivering exceptional service and support in every transaction.

Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Phenomenal Loving Hands LLC
09.2022 - 10.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Pharmacy Technician

Walgreens
12.2018 - 02.2020
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.

Cashier

Burger King
11.2016 - 11.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma - Pharmacy

Mergenthaler Vocational Technical High School
Baltimore, MD
06.2018

Nursing Assistant Certification - Nursing

Grads 2 Careers
Baltimore, MD
06-2020

Skills

  • Pharmacy operations
  • Patient care
  • Detail oriented
  • Problem-solving skills
  • Customer relations
  • Organization
  • Task prioritization
  • Workflow optimization
  • Team collaboration
  • Confidentiality and HIPAA

Certification

  • Certified Pharmacy Technician (CPhT) issued by Maryland Board of Pharmacy - 4201 Patterson Ave, Baltimore, MD 21215
  • Certified Nursing Assistant (CNA) issued by Maryland Board of Nursing - 4140 Patterson Ave, Baltimore, MD 21215
  • Basic Life Support (BLS) issued by American Heart Association

Timeline

Certified Nursing Assistant

Phenomenal Loving Hands LLC
09.2022 - 10.2024

Pharmacy Technician

Walgreens
12.2018 - 02.2020

Cashier

Burger King
11.2016 - 11.2018

High School Diploma - Pharmacy

Mergenthaler Vocational Technical High School

Nursing Assistant Certification - Nursing

Grads 2 Careers

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Madajah Jones