Madalina Cocja
St Louis,MO
Summary
Leasing professional with over two years of experience in mixed-use residential communities serving students and young professionals. Skilled in sales-driven leasing, lead conversion, CRM management, and digital marketing initiatives that increase property visibility and occupancy. Experienced in conducting personalized tours, coordinating unit readiness with operations teams, and managing high-volume inquiries across multiple platforms. Results-oriented, detail-driven, and committed to delivering an exceptional prospect and resident experience.
Overview
2
2
years of professional experience
Work History
Leasing Agent
Brandonwview LLC
Saint Louis, MO
12.2023 - Current
- Conduct personalized apartment tours for prospective residents, including students and young professionals
- Manage high-volume inquiries from social media, online platforms, and walk-ins
- Utilize HubSpot CRM to track leads, schedule follow-ups, and maintain an organized prospect pipeline
- Convert prospects into signed leases through relationship-based sales techniques
- Educate applicants on lease terms, guarantor options, and student leasing structures
- Coordinate with maintenance and cleaning teams to ensure units are market-ready
- Perform unit inspections and report readiness issues (appliances, cleanliness, damages)
- Support digital marketing efforts by creating video content and promoting availability on social media platforms
- Assist with pre-leasing strategies for future move-in cycles
Education
Master of Science - Electrical, Electronics And Communications Engineering
"Gheorghe Asachi" Technical University
Iasi, Romania 06-2022
Environmental Geography - Geography
"Alexandru Ioan Cuza" University
Iasi, Romania06-2020
Skills
- Apartment Leasing & Tours
- Lead Conversion
- Prospect Follow-Up
- Objection Handling
- Lease Presentation & Education
- Guarantor & Student Leasing Knowledge
- Social Media Marketing (TikTok, Video Content)
- Digital Lead Generation
- CRM Management (HubSpot)
- Online Inquiry Management
- Content Creation for Property Marketing
- Market-Ready Unit Inspections
Leasing & Sales
Marketing
Operations
- Coordination with Maintenance & Cleaning Teams
- Move-In Preparation
- Unit Availability Management
- Detail-Oriented Reporting
- Resident Relations
- Professional Communication
- Conflict Resolution
- High-Volume Inquiry Handling
- CRM Task Management
- Organized Documentation
- Time Management
- Microsoft Office / Google Workspace
Customer Service
Administrative
Accomplishments
Contributed to maintaining and improving occupancy in a mixed-use residential community serving students and young professionals.
Managed high-volume digital inquiries daily through CRM (HubSpot), ensuring consistent and timely follow-up.
Increased prospect engagement through social media marketing (TikTok, Instagram and video tours), generating qualified leasing leads.
Successfully converted tours into signed leases through relationship-based sales techniques.
Coordinated closely with maintenance and cleaning teams to ensure units were market-ready for tours and move-ins.
Assisted with pre-leasing strategies for future move-in dates, including student-focused leasing cycles.
Identified and reported unit readiness issues (appliance fit, leaks, cleaning standards), helping prevent delayed move-ins.
Provided lease education including guarantor options and student leasing structures.
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Leasing Agent
Brandonwview LLC
12.2023 - Current
Master of Science - Electrical, Electronics And Communications Engineering
"Gheorghe Asachi" Technical University
Environmental Geography - Geography
"Alexandru Ioan Cuza" University