Madalina Proca
Marathon,FL
Summary
Seasoned Assistant Manager with comprehensive knowledge of team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant manager
SC NOBLE PIAGIO SRL
Brasov, Romania
05.2023 - 05.2024
- Creating the work schedule for the employees
- Taking care of orders for all the essential items for the game room, including juices, alcoholic beverages, office supplies, and more
- The monthly inventory of beverages in stock
- Providing training to new employees
- Daily checking the clock in and out of each of my employees and calculation of salaries at the end of the month
- Checking invoices and adding them to the management system
Slot Attendant Supervisor
SC NOBLE PIAGIO SRL
Brasov, Romania
08.2020 - 05.2023
- Production of the stock of goods under management
- Adopting the appropriate relationship with clients, superiors and colleagues
- Using a more positive attitude to make the clients of the game room come, frequent, come back and positively appreciate the service
- Fast and qualitative service of the clients of the gaming room
- Direct communication with clients (greeting them, smiling them, giving them help and congratulating them on winning)
- Qualitative and impeccable service of the clients of the hall
- Integrity of documentation, non-disclosure of confidential data
- The positive representation of the company and brand through all its actions and inactions
- Integrity of the company’s material values
Slot Attendant Supervisor
SC Cardinal Entertainment SRL
Brasov, Romania
09.2018 - 07.2020
- Adopting the appropriate relationship with clients, superiors and colleagues
- Fast and correct payment and the correct and fast introduction of credits
- Using a more positive attitude to make the clients of the game room come, frequent, come back and positively appreciate the service
- Fast and qualitative service of the clients of the gaming room
- Direct communication with clients (greeting them, smiling them, giving them help and congratulating them on winning)
- Qualitative and impeccable service of the clients of the hall
- Correct implementation of credit introduction and cancellation operations
- Proper preparation of documents, minutes, explanatory notes and reports
- Compliance with the money circulation instructions and the company’s normative acts
- Integrity of the company’s material values
- Integrity of documentation, non-disclosure of confidential data
- The positive representation of the company and brand through all its actions and inactions
Sales Representative
Sc. Perfumeries DOUGLAS S.R.L
Brasov, Romania
09.2017 - 08.2018
- Displaying goods in an aesthetic, attractive and easily accessible manner to customers
- Adapt labels and posters according to current requirements
- Ensuring the hygiene of the shelves
- Checking the shelf life of the products
- Interaction with customers
- Achieving the closing of the day
- Receiving of goods
- Achieving the monthly sales goal
Assistant Manager
SC Brashmore Company SRL
Brasov, Romania
09.2016 - 08.2017
- Systematic and chronological recording of stock data
- Management of goods
- Carrying out the operations of entering the stock of the goods
- Performing physical reception of the goods at the entrance to the company warehouse
- Recording, processing and keeping information on the stock situation, monthly reporting to the hierarchical bosses of the results of the stock management activity
Sales Representative
SC Promotex SRL
Brasov, Romania
05.2015 - 07.2016
- Company Overview: ( Tommy Hilfiger Franchise)
- Managed physical stock inventory efficiently.
- Ensured consistent monitoring of merchandise stock levels each day.
- Ensured proper stock management by monitoring inventory levels routinely.
- Maintained accurate records of stock receipts and placement.
- ( Tommy Hilfiger Franchise)
Education
M.D. - transport and the interaction of the environment
Transilvania University of Brasov
Brasov, Romania06.2018
Ph.D. -
Transilvania University of Brasov
Brasov, Romania07.2016
Technician in economic activities -
Economic College Buzău
Buzău, Romania06.2012
Skills
- Managerial skills
- Leadership
- Adaptability
- Flexibility
- Creativity
- Innovative spirit
- Strategic thinking
- Planning
- Organization
- Decision-making skills
- Mentoring
- Digital skills
- Processing of information
- Customer Relations
- Recruitment and hiring
- Schedule oversight
- Team motivation
- Employee Scheduling
- Staff Training and Development
- Orientating and training
- Employee Performance Evaluations
- Sales Strategies
- Employee performance evaluation
Languages
English
Professional
Certification
- Nail Technician
- Eyelashes Technician
Timeline
Assistant manager
SC NOBLE PIAGIO SRL
05.2023 - 05.2024
Slot Attendant Supervisor
SC NOBLE PIAGIO SRL
08.2020 - 05.2023
Slot Attendant Supervisor
SC Cardinal Entertainment SRL
09.2018 - 07.2020
Sales Representative
Sc. Perfumeries DOUGLAS S.R.L
09.2017 - 08.2018
Assistant Manager
SC Brashmore Company SRL
09.2016 - 08.2017
Sales Representative
SC Promotex SRL
05.2015 - 07.2016
- Nail Technician
- Eyelashes Technician
M.D. - transport and the interaction of the environment
Transilvania University of Brasov
Ph.D. -
Transilvania University of Brasov
Technician in economic activities -
Economic College Buzău
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