At Walgreens, I spearheaded customer service enhancements, achieving significant improvements in service quality. Expert in troubleshooting and diagnostics, my blend of technical proficiency and exceptional customer interaction skills led to a positive shift in customer experience metrics. My approach focuses on strategic solutions and active listening, ensuring customer satisfaction and loyalty in addition to my technological advances at school that have allowed me to develop a lot in automotive mechanics and prepare myself to be able to do an excellent job as a professional technician.