Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mario Mayea

Marathon,FL

Summary

At Walgreens, I spearheaded customer service enhancements, achieving significant improvements in service quality. Expert in troubleshooting and diagnostics, my blend of technical proficiency and exceptional customer interaction skills led to a positive shift in customer experience metrics. My approach focuses on strategic solutions and active listening, ensuring customer satisfaction and loyalty in addition to my technological advances at school that have allowed me to develop a lot in automotive mechanics and prepare myself to be able to do an excellent job as a professional technician.

Overview

1
1
year of professional experience

Work History

Pharmacy Customer Service

Walgreens
Miami, FL
03.2024 - Current
  • Developed and implemented strategies to improve customer service quality.
  • Provided customer service to pharmacy customers in a professional manner.
  • Followed up regularly with customers after implementation of service solutions or completion of projects.
  • Provided exceptional customer service by listening to customers' needs and preferences.
  • Developed and implemented strategies for improving customer service delivery processes.
  • Demonstrated excellent customer service skills in all interactions with customers.
  • Monitored customer service levels to ensure a positive shopping experience.

Education

Auto

Universal Technical Institute
Miramar, FL
08-2025

High School Diploma -

Marathon High School
Marathon, FL
05-2024

Skills

  • Customer service
  • Servicing vehicles
  • Troubleshooting
  • Diagnostics
  • Drivetrain components
  • Fuel systems
  • System repairs

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Pharmacy Customer Service

Walgreens
03.2024 - Current

Auto

Universal Technical Institute

High School Diploma -

Marathon High School
Mario Mayea