Madaline Gonzalez
San Antonio,TX
Summary
Dependable and hardworking employee with experience in retail and food service who consistently meets deadlines without sacrificing quality. Recognized for strong communication, problem-solving, and work ethic, with a proven ability to contribute to smooth operations and positive guest experiences.
Overview
6
6
years of professional experience
Work History
Dishwasher-Aide
Cibolo Creek Health and Rehabilitation Center
Boerne, Texas
01.2025 - Current
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment in compliance with health standards.
- Enhanced team efficiency by unloading vendor deliveries and organizing workstations.
- Streamlined kitchen operations through organized supplies, inventory monitoring, and food prep assistance.
- Collaborated with staff to ensure timely meal service and a clean dining environment.
Server
Pappasito Cantina
San Antonio, Texas
06.2023 - 01.2025
- Delivered outstanding customer service, ensuring accurate and timely order processing.
- Trained and mentored new servers to improve team efficiency and service quality.
- Promoted menu items and upselling strategies to increase sales and guest satisfaction.
- Maintained compliance with health and safety standards, creating a clean, welcoming dining environment.
- Handled cash and transaction records with accuracy and discretion.
Sales Associate
Party City
Burleson, Texas
06.2020 - 07.2022
- Assisted customers by providing product information, answering questions, and offering recommendations.
- Processed sales, exchanges, and refunds accurately in line with company policies.
- Performed cashier duties, including accepting payments, issuing receipts, and balancing cash drawers.
- Restocked merchandise to maintain optimal inventory levels and store presentation.
- Conducted regular inventory counts to track stock levels.
- Trained new team members in register operations, stock procedures, and customer service.
Education
Crowley High School
Crowley, TXSome College (No Degree) - Anthropology
The University of Texas At San Antonio
San Antonio, TXSkills
- Customer engagement
- Team training
- Order processing
- Inventory management
- Dishwashing techniques
- Time management
- Sales communication
- Cash handling
- Food safety
Timeline
Dishwasher-Aide
Cibolo Creek Health and Rehabilitation Center
01.2025 - Current
Server
Pappasito Cantina
06.2023 - 01.2025
Sales Associate
Party City
06.2020 - 07.2022
Crowley High School
Some College (No Degree) - Anthropology
The University of Texas At San Antonio