Summary
Overview
Work History
Education
Skills
Timeline
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Madalyn Boyd

Richmond,VA

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

5
5
years of professional experience

Work History

Server

Astronomical Pancake House
05.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Was designated trainer for new hires, providing guidance on restaurant standards and best practices.

Cashier

The Fresh Market
11.2023 - 04.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Bagged all groceries and products in a timely manner while also keeping all merchandise organzied

Front Desk Receptionist

The Brow Studios
05.2020 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Education

Bachelor of Science - International Finance

Virginia Commonwealth University
Richmond, VA
05-2028

Warhill High School
Williamsburg, VA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • Food running

Timeline

Server

Astronomical Pancake House
05.2025 - 08.2025

Cashier

The Fresh Market
11.2023 - 04.2024

Front Desk Receptionist

The Brow Studios
05.2020 - 08.2022

Bachelor of Science - International Finance

Virginia Commonwealth University

Warhill High School

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