Madalyn Carter
Fulton
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Lock 1 Distilling Company. Proven ability to thrive in high-pressure environments while effectively multitasking and collaborating with team members to enhance guest experiences and maintain cleanliness. Adept at anticipating customer needs and ensuring order accuracy.
Overview
3
3
years of professional experience
Work History
Food Runner
Lock 1 Distilling Company
06.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cleaner
Lock 1 Distilling Company
06.2024 - Current
- Cleaned and sanitized bathrooms and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
FOH Team Member
Chick-fil-A
07.2022 - 06.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Science - Health Science
Onondaga Community College
Syracuse, NY12-2026
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Cleaning and sanitizing
Timeline
Food Runner
Lock 1 Distilling Company
06.2024 - Current
Cleaner
Lock 1 Distilling Company
06.2024 - Current
FOH Team Member
Chick-fil-A
07.2022 - 06.2024
Associate of Science - Health Science
Onondaga Community College
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