Madalyn Caudle
Burlington
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Carver's Restaurant
11.2022 - Current
- Provided exceptional customer service by anticipating needs and ensuring satisfaction throughout dining experience.
- Coordinated with kitchen staff to deliver timely and accurate orders, enhancing operational efficiency.
- Managed cash handling and processed payments accurately, maintaining financial integrity in transactions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Resolved customer complaints effectively, fostering a positive dining atmosphere and repeat business.
Cookie Decorator
Crumbl Cookies
06.2022 - 10.2022
- Designed intricate cookie decorations to enhance visual appeal and customer satisfaction.
- Collaborated with team members to maintain high standards of product quality and consistency.
- Trained new staff on decorating techniques and best practices for efficient workflow.
- Implemented process improvements that increased decoration speed without sacrificing quality.
Education
Southern Alamance High School
Graham, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Menu memorization
- Team collaboration
Timeline
Server
Carver's Restaurant
11.2022 - Current
Cookie Decorator
Crumbl Cookies
06.2022 - 10.2022
Southern Alamance High School
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