Madalyn Dehn
Osseo,MN
Summary
Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Wellhaven Pet Health
Maple Grove , MN
2023.11 - Current
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Provided emotional support to pet owners during difficult times.
- Communicated with veterinarians and staff members to maintain patient flow.
Kennel Assistant
Wellhaven Pet Health
Maple Grove , MN
2021.06 - 2023.11
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Provided emotional support to distressed or anxious pets through positive reinforcement techniques such as talking calmly or petting gently.
- Monitored animal health by observing behaviors and physical conditions, administering medications as prescribed by veterinarians, and alerting veterinary staff of any changes or concerns.
- Communicated effectively with customers regarding animal care instructions while they are away.
- Responded promptly to customer inquiries related to kennel services via phone calls or emails.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Picked up dog waste using bags to dispose of properly.
Restaurant Hostess
Maple Tavern
Maple Grove , MN
2020.09 - 2021.06
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Adhered to all safety regulations set forth by the restaurant management team.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Sales Associate
Pleasant Hills Saddle Shop
Rogers , MN
2019.04 - 2020.08
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Maple Grove Senior High School
Maple Grove, MN2022-06
Skills
- Attention To Detail
- Customer Service
- Teamwork And Collaboration
- Telephone Management
- Care Education
- Appointment Management
- Medical Recordkeeping
- Procedure Billing
- Lab Operations
- Animal Handling
- Veterinary Standards And Procedures
Accomplishments
- Girl Scout Silver Award (2017)
Affiliations
- Upright Bass (Instrument)
- Swimming
- Pet Sitting
Volunteer Experience
Plymouth Covenant Church
- Texas - Rebuilding homes and hurricane relief (July 2018)
- Alaska - Caring/feeding fishermen and families during salmon season (July 2019)
Enchanted Hollow Stables (2017)
- Barn helper
- Longeing
- Grooming
Sue's Ranch (Aunt)
- Assisting around the ranch when needed
- Feeding horses
- Feeding dogs
References
References available upon request.
Timeline
Veterinary Assistant
Wellhaven Pet Health
2023.11 - Current
Kennel Assistant
Wellhaven Pet Health
2021.06 - 2023.11
Restaurant Hostess
Maple Tavern
2020.09 - 2021.06
Sales Associate
Pleasant Hills Saddle Shop
2019.04 - 2020.08
High School Diploma -
Maple Grove Senior High School
Similar Profiles
Alexandra BlaskiAlexandra Blaski
Veterinary Assistant at Wellhaven Pet Health-Urgent CareVeterinary Assistant at Wellhaven Pet Health-Urgent Care
MARA BAUERMARA BAUER
Veterinary Assistant/Triage Nurse at Wellhaven Urgent CareVeterinary Assistant/Triage Nurse at Wellhaven Urgent Care
Jennifer MillerJennifer Miller
Senior Practice Manager at Banfield Pet Hospital- Mars Veterinary HealthSenior Practice Manager at Banfield Pet Hospital- Mars Veterinary Health