Overview
Work History
Education
Skills
Timeline
Generic

Madalyn Gravitt

Decherd,TN

Overview

2
2
years of professional experience

Work History

Medical Front Desk Receptionist

Centerstone
Estill Springs, TN
10.2023 - 08.2025
  • Maintained cleanliness and organization of reception area, promoting professionalism.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Education

High School Diploma -

Moore County High School
Lynchburg, TN
05-2021

Skills

  • Customer service
  • Cash handling
  • Telephone etiquette
  • Team collaboration
  • Appointment scheduling
  • File organization
  • Front office management
  • Confidentiality handling
  • Multi-line telephone systems
  • Technical support
  • Spreadsheet tracking
  • Multitasking and organization

Timeline

Medical Front Desk Receptionist

Centerstone
10.2023 - 08.2025

High School Diploma -

Moore County High School

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Madalyn Gravitt