Madalyn Koontz
Tucson,AZ
Summary
Dynamic and reliable professional with extensive experience in customer service. Proven ability to multitask effectively while delivering exceptional beverage service. Skilled in cocktail preparation and maintaining high standards of cleanliness. A dedicated team player committed to enhancing client satisfaction and optimizing workflow in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Bartender
The Dugout Sports Grill
Tucson, AZ
12.2024 - 09.2025
- Prepared and served beverages efficiently to enhance customer satisfaction.
- Assisted in maintaining cleanliness and organization of bar area.
- Learned and adhered to safety and sanitation standards consistently.
- Engaged with customers to provide recommendations based on preferences.
Bartender/ Server
Ziggys
Tucson, AZ
08.2024 - 01.2025
- Provided exceptional customer service by accurately taking and delivering orders promptly.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Developed knowledge of cocktail recipes and drink preparation techniques.
- Served high customer volumes during special events, nights, and weekends.
Esthetician
Pure Aesthetics
Tucson, AZ
11.2023 - 10.2024
- Maintained cleanliness and sanitation of treatment rooms in compliance with state regulations and industry standards.
- Stayed updated on industry trends, techniques, and products to ensure high-quality service delivery.
- Managed appointment scheduling to optimize workflow and enhance overall client experience at the spa.
Education
Esthetics
Pure Aesthetics
Tucson, AZ10.2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
The Dugout Sports Grill
12.2024 - 09.2025
Bartender/ Server
Ziggys
08.2024 - 01.2025
Esthetician
Pure Aesthetics
11.2023 - 10.2024
Esthetics
Pure Aesthetics