Madalyn Muzzana
Anchorage
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Used to fast pace, and I am a quick learner. Outstanding in problem-solving and conflict resolution, able to work with any and all.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Mr. Prime Beef
Anchorage
01.2024 - Current
- Managed incoming calls and directed them to appropriate personnel.
- Supported the onboarding process by preparing new hire paperwork.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Dog Handler
The Hound Lounge
Anchorage
07.2023 - 01.2024
- Handled daily care and supervision of dogs in a safe environment.
- Ran the front office, handling customers, phone calls, and pickups and drop-offs.
- Engaged with pet owners to provide updates on their dogs' activities.
Ice Cream Maker
Dairy Queen Grill & Chill
Anchorage
01.2020 - 05.2022
- Operated ice cream machines to produce high-quality frozen treats.
- Often, we made ice cream and ran the drive-through on our busy days.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Highland Academy Charter School
Anchorage, AK05-2024
Skills
- Customer support
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Communication skills
- Leadership and supervision
- Social media oversight
- Data entry
- Team support
- Supply inventory
- Accounting support
- Billing and invoicing
- Team bonding
- Conflict mediation
Affiliations
- I love anything animal related, you will find me during my spare time at the dog park! With my boy Blue!
- Enjoy nature walks, and being adventurous
- Paddle boarding and rafting are my favorite during warm days!
Certification
- Food Handlers Card
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Office Administrative Assistant
Mr. Prime Beef
01.2024 - Current
Dog Handler
The Hound Lounge
07.2023 - 01.2024
Ice Cream Maker
Dairy Queen Grill & Chill
01.2020 - 05.2022
High School Diploma -
Highland Academy Charter School
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