Madalyne Mizell
New Durham,NH
Summary
Proactive Medical Assistant with strong abilities in patient scheduling, vital sign monitoring, and specimen collection. Experienced in managing patient flow and ensuring compliance with industry standards, ready to contribute to quality patient care and operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellspan Non-Interventional Cardiology
Chambersburg, PA
04.2026 - Current
- Assisted with patient intake and documentation processes
- Scheduled appointments and coordinated patient follow-ups
- Prepared examination rooms, ensuring cleanliness and organization
- Educated patients on medication instructions and follow-up care
- Monitored vital signs and reported changes to healthcare providers
- Completed EKGs and other tests based on patient presentation in office.
Medical Diagnostics Coordinator
Pain and Spine Specialists of Maryland
Mount Airy, MD
12.2025 - 04.2026
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Supported billing processes by verifying insurance information and processing claims efficiently.
- Contributed to team meetings, sharing insights on operational challenges and suggesting process improvements.
- Entered data, generated reports, and produced tracking documents.
Pharmacy Technician
Walmart
Frederick, MD
01.2024 - 12.2025
- Processed prescription orders accurately and efficiently, ensuring timely service for customers.
- Assisted pharmacists in medication dispensing and patient consultation, enhancing workflow efficiency.
- Managed inventory levels by conducting regular stock audits and organizing pharmaceutical supplies.
- Educated customers on medication usage, potential side effects, and storage requirements to improve safety.
- Trained new staff on pharmacy procedures and technology systems, fostering team development and knowledge sharing.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Implemented hazardous waste procedures in collaboration with Quality Assurance team during the "start-up phase" of a new pharmacy.
Hostess
Tsunami Ramen
Frederick, MD
04.2022 - 05.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen staff to streamline table turnover during peak hours.
- Trained new hostesses on customer service standards and systems.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Certificate - Medical Assisting
Stepful
Frederick, MD11-2025
Certificate - Pharmacy Technician
Pharmacy Technicians University
Frederick, MD03-2025
High School Diploma -
Walkersville High School
Walkersville, MD05-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Specimens collection and processing
- Insurance verification
- Patient flow management
Certification
- CCMA - Certified Clinical Medical Assistant
- Registered Pharmacy Technician - Maryland
- BLS - Basic Life Support
- AED - Automated External Defibrillator
- CPR - Cardiopulmonary Resuscitation
Timeline
Medical Assistant
Wellspan Non-Interventional Cardiology
04.2026 - Current
Medical Diagnostics Coordinator
Pain and Spine Specialists of Maryland
12.2025 - 04.2026
Pharmacy Technician
Walmart
01.2024 - 12.2025
Hostess
Tsunami Ramen
04.2022 - 05.2023
Certificate - Medical Assisting
Stepful
Certificate - Pharmacy Technician
Pharmacy Technicians University
High School Diploma -
Walkersville High School