Madalynn Jackson
Palm Harbor
Summary
Results-driven server with a focus on exceptional customer service and teamwork. Expertise in order accuracy and menu memorization enhances overall guest satisfaction and supports seamless dining operations. Lot of returning customers from my ability to give them a comfortable dining experience!
Overview
4
4
years of professional experience
Work History
Server
Get Hooked Riverside
New Port Richey, FL
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server / Expo
Catches Waterfront Grille
New Port Richey, FL
08.2024 - 11.2025
- Provided exceptional customer service to enhance guest satisfaction and foster repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with kitchen staff to facilitate efficient food preparation and presentation standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Server
Gill Dawg
Port Richey, FL
08.2022 - 07.2024
- Provided outstanding customer service to enhance guest experiences in a bustling dining setting.
- Collaborated with team to ensure timely food and beverage delivery.
- Assisted in training new staff on operational procedures and menu items.
- Oversaw cleanliness and organization of dining area to elevate guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
Education
High School Diploma -
Gulf High School
New Port Richey, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Created a great dining experience for all guests
- Memory retention
- Food running
- Menu memorization
- Team collaboration
- Order accuracy
- Suggestive selling
Accomplishments
- Had the highest sales for the entire restaurant after being the newest server
- Trained every new hire for all different positions (serving, expo and hosting)
Timeline
Server
Get Hooked Riverside
01.2025 - Current
Server / Expo
Catches Waterfront Grille
08.2024 - 11.2025
Server
Gill Dawg
08.2022 - 07.2024
High School Diploma -
Gulf High School