Summary
Overview
Work History
Education
Skills
Timeline
references
Generic

Madalynn Smith

Granbury

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. experience in medical as well as dental field, including geriatric, bariatric, and pediatrics.

Overview

3
3
years of professional experience

Work History

Phlebotomist

Lake Granbury Medical Center
Granbury, TX
11.2025 - 01.2026
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Receptionist

Affordable Dentist Near Me
Fort Worth, TX
01.2025 - 08.2025
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Assisted patients with inquiries, providing exceptional customer service.
  • Supported clinical staff by preparing treatment rooms and materials.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.

Phlebotomist Intern

Lab Corp
Granbury, TX
10.2024 - 12.2024
  • Collected blood specimens using established protocols to ensure patient safety and sample integrity.
  • Assisted in maintaining cleanliness and organization of the work area to adhere to health regulations.
  • Processed laboratory requisitions efficiently, verifying patient information for accuracy.
  • Communicated with patients to explain procedures, addressing concerns to promote comfort and cooperation.

Customer Service

Granbury Nutrition
Granbury, TX
08.2022 - 03.2023
  • Assessed and resolved customer service problems and executed solution
  • Delivered exceptional customer service, addressing concerns and inquiries promptly and professionally.

Education

Phlebotomy

Weatherford College
Weatherford, TX
12-2024

High School Diploma -

Premier Highschool
Granbury, TX
05-2023

Skills

  • Patient care
  • Insurance verification
  • Medical terminology
  • Insurance billing
  • Customer service
  • Dental terminology
  • Adult AED and CPR
  • Child CPR and first aid

Timeline

Phlebotomist

Lake Granbury Medical Center
11.2025 - 01.2026

Receptionist

Affordable Dentist Near Me
01.2025 - 08.2025

Phlebotomist Intern

Lab Corp
10.2024 - 12.2024

Customer Service

Granbury Nutrition
08.2022 - 03.2023

Phlebotomy

Weatherford College

High School Diploma -

Premier Highschool

references

Nina Maniotis, 817-598-6466

Madison Donley, 817-933-701