Madalynn Wall
Crossett,AR
Summary
Dedicated Pharmacy Technician with proven expertise in prescription processing and insurance verification. Known for exceptional customer service and attention to detail, consistently ensuring compliance with safety protocols and efficient workflow in a busy pharmacy environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Pharmacy Technician
Gammles Clinic Pharmacy
Crossett, Arkansas
08.2023 - Current
- Processed prescription orders accurately and efficiently for diverse patients.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed medication storage according to safety protocols and regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Maintained cleanliness and organization of the pharmacy workspace and equipment.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Operated cash registers to accept payments from customers.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into the computer.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Prepared prescription transfers to other pharmacies.
- Received payment from customers and processed credit card transactions when necessary.
- Assisted in training new employees on pharmacy procedures.
- Managed filing of prescriptions, both electronically and manually.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Assisted pharmacists in compounding sterile products according to state regulations.
Education
High School Diploma -
Crossett High School
Crossett, AR05-2021
Skills
- Medication dispensing
- Claims processing
- Prescription processing
- Inventory management
- Compounding techniques
- Customer service
- Insurance verification
- Pharmacy software
- Cash handling
- Attention to detail
- OTC recommendations
- Prescription interpretation
- Confidentiality and HIPAA
- Pharmacy software proficiency
- Problem-solving skills
- Pharmacy ethics
- Resolving customer issues
- Equipment maintenance
- Patient confidentiality
- Insurance billing
- Record preparation
Certification
- Pharmacy technician
Timeline
Pharmacy Technician
Gammles Clinic Pharmacy
08.2023 - Current
High School Diploma -
Crossett High School