Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maday Montero

Rochester ,NY

Summary

Dynamic Sales Associate with proven expertise at Macy's Department Store, excelling in customer service and problem-solving. Recognized for enhancing store appeal and fostering customer loyalty through exceptional people skills. Adept at managing high-stress situations while ensuring accurate cash handling and efficient multi-tasking to drive sales success.

Overview

7
7
years of professional experience

Work History

Sales Associate

Macys Department Store
Miami, FL
09.2015 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Biology -

Miami Dade College
Miami, FL
05.2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Sales Associate

Macys Department Store
09.2015 - 11.2022

Biology -

Miami Dade College