Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Maddalena Turner

Spokane,WA

Summary

Reliable and hardworking shift lead at Walgreens. Consistently completes tasks in efficient and timely manner, and encourages other team members to do the same. Ensures positive customer experiences. Flexible and adaptive to fast pace environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead

Walgreens Boots Alliance
11.2022 - Current
  • Exhibited high energy and professionalism when dealing with customers and staff.
  • Delivered exceptional customer service to every customer creating welcoming, positive experiences.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept work areas, store aisles, and bathrooms neat, clean and free from debris.
  • Picked and packed order items.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS register systems to complete transactions.

Education

Biology

Gonzaga University
Spokane, WA
06.2028

High School Diploma -

Gonzaga Prepratory School
Spokane, WA
06.2022

Skills

  • Customer service excellence
  • Problem-solving abilities
  • Cash handling expertise
  • POS systems expert
  • Order Fulfillment
  • Product restocking
  • Cleaning and sanitizing

Accomplishments

  • Received employee of the month numerous times.
  • Customer responses on surveys always positive
  • Most credit card sales on night shift

Certification

  • Pharmacy License - September 2025

Languages

Italian
Native or Bilingual
Spanish
Professional Working

Timeline

Shift Lead

Walgreens Boots Alliance
11.2022 - Current

Biology

Gonzaga University

High School Diploma -

Gonzaga Prepratory School

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Maddalena Turner