Maddi Melia
Gilbert,AZ
Summary
Dynamic server with a passion for dazzling guests and being a positive team member. I excel in creating memorable experiences that influence sales and magnify guest satisfaction. I am dedicated to maintaining order accuracy and overall efficiency under pressure, while eager to assist or adapt as needed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
The Porch
Gilbert, AZ
10.2023 - Current
- Achieved "Server of the Year" for 2024, assisted in training new servers, collaborated with other staff to boost teamwork mentality, created a welcoming and exciting guest experience
Server/Bartender
Fat Willy’s
Mesa, AZ
06.2021 - 05.2023
- Accomplished highest floor sales across all locations, kept 30+ tabs organized at a time, maintained personability under pressure, provided favorable timing and improved satisfaction, developed strong connections with guests
Server
Carrabba’s Italian Grill
Gilbert, AZ
08.2017 - 06.2021
- Applied food and drink menu knowledge in order to upsell, followed specific steps of service, created a warm and inviting atmosphere for guests, anticipated guest needs, and prioritized order accuracy
Education
Associate of Arts - Education, Communications, Mathematics
Chandler-Gilbert Community College
Chandler-Gilbert, AZ12-2024
High School Diploma - Honors and AP classes
Higley High School
Gilbert, AZ05-2018
Skills
- POS Terminal knowledge: Toast, RPOWER, Posiflex
- Strong memory
- Accurate cash handling
- Fast-paced learner
- Attention to detail
- Customer service
Certification
Aesthetician, EVIT, Completed over 600 hours of Aesthetician coursework. Includes spa treatments such as facials, waxing, microdermabrasion, and dermaplane
References
References available upon request.
Timeline
Server
The Porch
10.2023 - Current
Server/Bartender
Fat Willy’s
06.2021 - 05.2023
Server
Carrabba’s Italian Grill
08.2017 - 06.2021
Associate of Arts - Education, Communications, Mathematics
Chandler-Gilbert Community College
High School Diploma - Honors and AP classes
Higley High School
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