Madeline Beaton
Denton,TX
Summary
Hi, my name is Madeline Beaton, but I go by Maddie. Ever since Highschool I have been working in the hospitality industry. I am currently studying Hospitality Management at the University of North Texas. I am working towards getting my Bachelors in Hospitality Management as well as a certificate in Event Management. I have always been drawn to this industry because I love connecting with people and being able to provide unforgettable experiences. I have a huge interest in working and learning about the live music industry! I am a creative thinker, I have a strong focus towards teamwork and adaptability, as well as having a positive attitude and providing excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
HG Sply Co
10.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Memorized our menu with frequent menu changes
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kitchen Expo
Seven Mile Cafe
08.2024 - 10.2024
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time
- Plated the food before it went out to guests
- Food prep
- Provided superior customer service by quickly and efficiently delivering food to guests
Shift Lead / Froster
Nothing Bundt Cakes
05.2024 - 08.2024
- Supervised daily operations to ensure smooth workflow and employee productivity.
- Took Inventory, filled out sales reports daily, and took phone calls.
- Fulfilled orders, and took orders over the phone.
- Organized the office space regularly.
- Frosted cakes / made frosting
- Handled cash
Food Runner
Seven Mile Cafe
02.2024 - 05.2024
- Worked effectively in fast-paced environments.
- Communicated with expo on food prep and food plating
- Ran the food efficiently to tables
Server/Event Ambassador
Topgolf
05.2023 - 08.2023
- I went back to Topgolf over the summer and I worked as a bay host/server and I would work events at Topgolf
- For the events I would help set up the space and the catered food
- During the events I would mostly take drink orders, pick up trash/dirty dishes, and just make sure everyone was comfortable and having a good time
- After the events I would help break everything down as well
Guest Services Shift Leader
Topgolf
04.2021 - 08.2022
- I was a guest services associate, so I worked the front desk helping guests either check in for a reservation, be put on the waitlist, or to be assigned to a bay
- I also worked as a greeter, so I would greet guests as they walked into the door and helped with checking in the events that came in for the day and coordinating with the event manager
- I was also a guest runner, I would assist guests getting signed into their bay and help them get their time started
- About 5 months into the job I was promoted to guest services shift lead where I would run my department during my shift
- I would handle all of the money for retail, I would work as starter (which is a person that texts all of the guest who have a reservation or who are on the waitlist about the status of their bay), and I would be able to help anyone in my department or a guest if they have a question
- At the beginning of summer of 2022 I started waitressing as well
Floor Associate
Blue Genie Art Bazaar
11.2020 - 12.2020
- I worked the front door checking guests reservations to enter the store
- I also worked the jewelry table and assisted guests picking out and packaging jewelry
- I was also a floor associate so I walked around helping guests find specific products, as well as cleaning up and putting misplaced items back where they belong
Education
High School Diploma -
McCallum Highschool
Austin, TX05-2022
Hospitality Management
University of North Texas
Denton, TX05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Point of sale operation
- Hospitality service expertise
- Exceptional communication
- Reservation management
- Check-in coordination
- Attention to detail
- Organizational skills
Timeline
Server
HG Sply Co
10.2024 - Current
Kitchen Expo
Seven Mile Cafe
08.2024 - 10.2024
Shift Lead / Froster
Nothing Bundt Cakes
05.2024 - 08.2024
Food Runner
Seven Mile Cafe
02.2024 - 05.2024
Server/Event Ambassador
Topgolf
05.2023 - 08.2023
Guest Services Shift Leader
Topgolf
04.2021 - 08.2022
Floor Associate
Blue Genie Art Bazaar
11.2020 - 12.2020
High School Diploma -
McCallum Highschool
Hospitality Management
University of North Texas
Similar Profiles
Catherine WentzCatherine Wentz
Server at HG Sply Co.Server at HG Sply Co.
Lauren SmithLauren Smith
Server at HG Sply Co.Server at HG Sply Co.
Katherine MillerKatherine Miller
Sales and Inventory Associate at Vntg Sply CSTATSales and Inventory Associate at Vntg Sply CSTAT